racing

Calling The Omnichannel Future

In the exceedingly competitive telecommunications marketplace, your organization can’t afford to lose loyal customers: unparalleled front-line contact center and true omnichannel engagement are a must. The CX1000 cloud contact center solution enables omnichannel support via email, text message, voice, chat and social, giving your organization a proactive model and minimizing interrupted transactions.

racing

Calling The Omnichannel Future

In the exceedingly competitive telecommunications marketplace, your organization can’t afford to lose loyal customers: unparalleled front-line contact center and true omnichannel engagement are a must. The CX1000 cloud contact center solution enables omnichannel support via email, text message, voice, chat and social, giving your organization a proactive model and minimizing interrupted transactions.

footprint

Streamlined, Blended Solutions To Keep You Out Front

CX100 is a PCI-compliant, secure cloud solution with intelligent IVR for self-service, including automated bill payments and balance and usage enquiries. It also gives you TCPA- and OFCOM- compliant outbound with rich, easy CRM integrations for deep analytics, so you have actionable insights into customer histories for personalized service and real-time cross-sell/up-sell opportunities.

Streamlined, Blended Solutions To Keep You Out Front

CX100 is a PCI-compliant, secure cloud solution with intelligent IVR for self-service, including automated bill payments and balance and usage enquiries. It also gives you TCPA- and OFCOM- compliant outbound with rich, easy CRM integrations for deep analytics, so you have actionable insights into customer histories for personalized service and real-time cross-sell/up-sell opportunities.

footprint
streamline-solutions

Our Significant Telecommunications Footprint

We partner with some of the most esteemed telecommunications companies in the world, and we continue to grow our significant footprint in the sector. Whether it’s cloud contact center services, voice or non-voice support, technology management, or all three, our objective is to maximize end-user loyalty by making sure you have the streamlined solutions you need to remain at the forefront of your industry.

streamline-solutions

Our Significant Telecommunications Footprint

We partner with some of the most esteemed telecommunications companies in the world, and we continue to grow our significant footprint in the sector. Whether it’s cloud contact center services, voice or non-voice support, technology management, or all three, our objective is to maximize end-user loyalty by making sure you have the streamlined solutions you need to remain at the forefront of your industry.

FEATURES

back-office process management

break-fixes and appointments

billing issues and adjustments

device troubleshooting

inbound sales and upgrades

intelligent ivr

mobile and wireless support

omnichannel communications

pci compliant

ordering activation

seamless crm integration

service activations and inquiries

subscriptions

technical support and repairs

tcpa and ofcom compliant

Bitnami