A pioneer in cloud Contact Center as a Service (CCaaS) solutions and Business Process Outsourcing (BPO), Conduit Global is transforming the customer experience for the digital era. We operate an award-winning omnichannel contact center platform built on industry-leading technologies designed for resiliency and scalability. With more than 25 years of experience planning, deploying and managing cloud contact centers, our consulting, professional and managed services turn our clients’ complex customer engagements into powerful connections. We employ over 3,000 customer experience professionals in eight countries to optimize live customer interactions and solve problems for businesses 24/7 with urgency and care.

Professionally-Trained Agents Capable of All Services

Strong Industry and Technology Partnerships

Multi-Vendor / Multi -Cloud BIC Platform (Deploy in a Private or Public Cloud)