Conduit Global is pleased to announce its participation in the Avaya Partner Zone at this year’s Call & Contact Centre Expo taking place at London’s ExCel on March 21st and 22nd.

The exhibition and conference is designed to showcase the latest and most effective developments within the customer engagement industry. With a lineup of 700 cutting-edge suppliers, 200 interactive masterclasses and 500 expert-led seminars, Call & Contact Centre Expo will attract an audience of over 4,000 CX Directors, Information Technology professionals and contact centre decision makers.

Conduit Global is an international provider of communications technology services and contact centre support, employing more than 3,000 people internationally, servicing some of the world’s most respected companies in the Financial Services, Telecommunications, Utilities, Emergency Services and Healthcare sectors.

Conduit Global’s award-winning hosted Omni-channel private cloud solution is built on industry leading technology helping companies transform their business around the world, with a resilient and scalable global platform. Our solutions support enterprises of all sizes enabling digital transformation and driving innovations through emerging technologies such as AI, Robotics, IoT and Natural Language Processing. Boasting 6 years and counting of 100% uptime, the company leverages decades of expertise in providing transformational changes to business’ technology platforms and processes.

Conduit Global CEO, Michael Graham, had this to say about the company’s participation in Avaya Partner Zone. “We are pleased to be participating with Avaya at this year’s Call & Contact Centre Expo. Conduit Global built its hosted platform on the Avaya AuraTM components and are currently in the process of enabling feature rich interaction capabilities through Avaya Breeze and OceanaTM frameworks. With 25 years of experience, our technical platform expertise combined with decades operating contact centres ensures we have the knowledge and skills to support any customer interaction challenge. Be sure to stop by our booth to learn more about how Conduit Global can help reduce your technology investments and free you to focus on growing your business.”

Avaya Partner Zone will feature talks, forums and special programming dedicated to companies that utilise the Avaya platform. Conduit Global will be hosting a MasterClass in partnership with Avaya, and will be sharing practical and insightful tips and solutions for cost savings with hosted infrastructure, cloud support and beyond.

For more information about Call & Contact Centre Expo, visit http://www.callandcontactcentreexpo.co.uk/. For more information about Avaya, visit www.avaya.com. For more about Conduit Global, visit www.conduitglobal.com.

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About Conduit Global

Conduit Global is a leading global provider of call centre and technology solutions with 25 years of experience providing services for utility, telecommunications, healthcare, and financial service organisations. With hubs in eight countries on four continents, Conduit Global serves over 100 million consumers and has handled over a billion customer contacts in a single year. More information is available at www.conduitglobal.com.

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