Robert Crowe – General Manager (Ireland)

Rob is responsible for both the operational and financial aspects of all Customer Care operations in Ireland through a team of 5 Operations Managers.

Rob has worked with Conduit for over 10 years and has helped to develop and grow the services in terms of productivity, profitability and process improvement.

He previously held the roles of Director of Operations for Ireland, Head of Customer Services and as Call Centre Manager.

Rob spent five Years in the British Army in the Corp of Royal Engineers and served during the first Gulf war (for which he received the Gulf War Campaign medal and the Kuwaiti Liberation medal).

A key element of Rob’s success is his openness to change and his approachability. Rob is a strong people, process and commercial manager. His clear focus on standards and the development of people has ensured his outstanding success as a manager.