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Hospitality & Tourism

Driving long-term customers through excellent interactions

More hospitality and tourism players are choosing to work with contact center services vendors, leveraging their experience as way to generate end-user loyalty

Our Services Cover

Front office care

Multi-lingual customer service (voice and non-voice), cross-channel technical support

Revenue generation

Sales retention, up-sell / cross-sell, inbound sales

Back-office support

Reservations management, transaction clearing

Cloud contact center services

CRM technology optimization, fraud prevention /data protection, developing omni-channel solutions.