Invest In Your Agents

When your company’s new Head of Training & Quality believes that investing in employees is a top priority for your organization, you know you’re in good hands. When he or she herself is a Call Center veteran, you are destined for success. We took some time to speak with Thomas Zeigler about the … Read more about Invest In Your Agents

Why I chose Conduit Global

There is a lot to be said for simplicity.  One of the most confounding things that each of us deals with as executives in today’s commercial environment is the desire by well-intentioned managers to add layers of bureaucracy, process and red-tape in order to achieve better outcomes.  As any seasoned … Read more about Why I chose Conduit Global

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